User support documentation
Pawsey’s knowledge base including supercomputing, data and visualisation guides and documentation; education and outreach, maintenance and incident information and Pawsey’s service catalogue
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User support portal
Raise support tickets including access management, data administration, resource, training, security and consultation requests as well as access to reporting and documentation
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Project reporting
Complete the Pawsey Project Report form to your project details for the year. Include your achievements over the year, which may be used for reporting to Pawsey stakeholders and will be made publicly available
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Submit user feedback
Feedback on all aspects of your interaction with the Pawsey Supercomputing Centre including applications, systems, services, allocations and projects.
Submit feedback
Origin Project Management
Origin provides Researchers using Pawsey services an overview of the projects they participate in and allows the Principle Investigators and authorised administrators the ability to manage their team.
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Helpdesk
Submit a help ticket to the Pawsey Helpdesk by emailing help@pawsey.org.au
The Helpdesk is staffed Monday to Friday, 9am – 5pm (AWST) excluding WA Public Holidays