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Pawsey Supercomputing Research Centre
Apply now
  • Home
  • About Us
    • About Us
      • History
      • The Pawsey Centre
      • Discover Setonix
      • Our green credentials
      • Centre Virtual Tour
    • Our People
      • Board & Management
      • Staff List
      • Pawsey’s business response to COVID-19
    • Documentation
      • Documents Library & Annual Reports
      • Pawsey Impact Study
    • Contact
      • Pawsey Friends
      • Jobs
  • Systems & Services
    • Training
      • Which service is right for me?
      • Intern Alumni Profiles
      • Intern Showcase Feb 2023
      • Pawsey Internships: Call for Projects
      • Pawsey Internships: Call for Students
      • Intern Project Guidelines for Assessment
      • Upcoming events
      • Past events
    • Supercomputing
      • Setonix
      • Galaxy
      • Garrawarla
      • Topaz
      • National Merit Allocation Scheme
      • Pawsey Centre for Extreme Scale Readiness (PaCER)
    • Data & Cloud
      • Acacia
      • Banksia
      • Data Portal
      • Nimbus
    • Visualisation
      • Visualisation
      • Nebula
      • Topaz RemoteVis
      • Visualisation Lab
  • New Technologies
    • New Technologies
      • Technology Refresh
      • Quantum Technologies
  • Science Showcase
    • Science Showcase
      • Case Studies
      • Project Allocations
      • 2023 Allocations
      • Publications
      • Voices of Science
      • COVID-19 Accelerated Access Initiatives
  • News & Events
    • News & Events
      • News
      • Events
      • Friends Newsletter
      • Technical Newsletter
      • Pawsey Conference/Event Support Guidelines
      • Pawsey In The Media
  • Support
  • User Portal
  • Status

User support documentation

Pawsey’s knowledge base including supercomputing, data and visualisation guides and documentation; education and outreach, maintenance and incident information and Pawsey’s service catalogue

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User support portal

Raise support tickets including access management, data administration, resource, training, security and consultation requests as well as access to reporting and documentation

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Project reporting

Complete the Pawsey Project Report form to your project details for the year. Include your achievements over the year, which may be used for reporting to Pawsey stakeholders and will be made publicly available

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Submit user feedback

Feedback on all aspects of your interaction with the Pawsey Supercomputing Centre including applications, systems, services, allocations and projects.

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Origin Project Management

Origin provides Researchers using Pawsey services an overview of the projects they participate in and allows the Principal Investigators and authorised administrators the ability to manage their team.

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Helpdesk

Submit a help ticket to the Pawsey Helpdesk by emailing help@pawsey.org.au
The Helpdesk is staffed Monday to Friday, 9am – 5pm (AWST) excluding WA Public Holidays

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The Pawsey Supercomputing Centre is supported by $90 million funding as part of the Australian Government's measures to support national research infrastructure under the National Collaborative Research Infrastructure Strategy and related programs through the Department of Education.
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