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Apply now
Pawsey Supercomputing Centre
Apply now
  • Home
  • About Us
    • About Us
      • History
      • The Pawsey Centre
      • Our green credentials
      • Centre Virtual Tour
    • Our People
      • Board & Management
      • Staff List
      • Merit Allocation Committees
    • Documentation
      • Documents Library & Annual Reports
      • Pawsey Capital Refresh Project
      • Pawsey Impact Study
  • Systems & Services
    • COVID-19
      • COVID-19 Accelerated Access Initiatives
      • Pawsey’s business response to COVID-19
    • Supercomputing
      • Pawsey Centre for Extreme Scale Readiness (PaCER)
      • Galaxy
      • Garrawarla
      • Magnus
      • Zeus
      • Topaz
    • Cloud
      • Nimbus
    • Data & Visualisation
      • Data Portal
      • Visualisation
    • Training
      • The Pawsey Internship Applications for 2020/2021 are closed
      • Upcoming events
      • Past events
  • Science Showcase
    • Science Showcase
      • Case Studies
      • Project Allocations
      • Publications
      • Voices of Science
  • News & Events
    • News & Events
      • News
      • Events
      • Newsletters
      • Pawsey Conference/Event Support Guidelines
      • Pawsey In The Media
  • Support
  • User Portal
  • Jobs
  • Contact
  • Pawsey Friends
  • Status

User support documentation

Pawsey’s knowledge base including supercomputing, data and visualisation guides and documentation; education and outreach, maintenance and incident information and Pawsey’s service catalogue

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User support portal

Raise support tickets including access management, data administration, resource, training, security and consultation requests as well as access to reporting and documentation

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Project reporting

Complete the Pawsey Project Report form to your project details for the year. Include your achievements over the year, which may be used for reporting to Pawsey stakeholders and will be made publicly available

Submit Report

Submit user feedback

Feedback on all aspects of your interaction with the Pawsey Supercomputing Centre including applications, systems, services, allocations and projects.

Submit feedback

Origin Project Management

Origin provides Researchers using Pawsey services an overview of the projects they participate in and allows the Principle Investigators and authorised administrators the ability to manage their team.

Access

Helpdesk

Submit a help ticket to the Pawsey Helpdesk by emailing help@pawsey.org.au
The Helpdesk is staffed Monday to Friday, 9am – 5pm (AWST) excluding WA Public Holidays

Submit a ticket

Quick links

  • Getting access
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The Pawsey Supercomputing Centre is supported by $90 million funding as part of the Australian Government's measures to support national research infrastructure under the National Collaborative Research Infrastructure Strategy and related programs through the Department of Education.
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